Frequently Asked Questions
Q: Can customers select the same product in multiple steps?
A: Yes. If the same product appears in more than one step, customers can select it independently in each step. Stock is validated against the total quantity selected across all steps.
Q: What happens if a product goes out of stock after a customer starts building?
A: The builder polls stock status every 30 seconds. If a product becomes unavailable, an out-of-stock badge appears and the product is disabled. The customer cannot add an out-of-stock item to their selection.
Q: Can I make a step optional?
A: Yes. Set the Min Items for the step to 0. The customer can skip the step entirely without blocking the add-to-cart action.
Q: Does removing a bundle from the cart also remove the bundled products?
A: Yes. Removing the parent bundle item automatically removes all its child items. If the customer uses WooCommerce’s “undo” restore feature to bring back the parent, all child items are restored too.
Q: Can I have more than three tiers in Tiered Discount mode?
A: Yes. You can add as many tiers as needed. The highest applicable tier is always applied — if a customer’s total quantity meets multiple thresholds, they receive the largest discount.
Q: Does the bundle count as one item in the cart or multiple?
A: The cart item count treats each bundle as one item. The underlying child products are added as separate line items for stock purposes, but they do not inflate the cart count displayed to customers.
Q: Can I use variable products in bundle steps?
A: Yes. Both simple products and individual product variations are supported as selectable items within steps.
Q: Why doesn’t a Bundle Builder product show a price on the shop/category page?
A: Bundle pricing is dynamic — it depends on which products the customer selects. The final price is only known after the builder is completed. For fixed-price bundles you may want to set the product’s regular price separately for shop page display.
Q: Can I use the fixed price to offer a discount compared to individual item prices?
A: Yes. Set Pricing Mode to Fixed Price and enter a price below the sum of the individual items. Customers see only the fixed price; no discount breakdown is shown in this mode.