Troubleshooting

Bundle Steps tab not appearing in the product editor The tab only appears when the product type is set to Bundle Builder. Make sure you have changed the product type dropdown in the Product data panel before looking for the tab.

Builder UI not loading on the product page Ensure JavaScript is enabled in the browser. Open the browser console (F12) and check for errors. Also confirm the plugin’s frontend scripts are loading — try deactivating other plugins to check for conflicts, or temporarily switch to a default theme like Storefront.

“Bundle not found” error when adding to cart This typically means the product was changed away from the Bundle Builder product type after the step data was saved. Edit the product, confirm the type is Bundle Builder, and save again.

Bundled item prices showing $0.00 instead of “Included” Go to WooCommerce → Settings → Bundle Builder → General and confirm that Show “Included” price label is enabled.

Child items still visible in cart despite “Hide bundled items” being enabled After changing the setting, clear your page cache, object cache, and browser cache. Some caching plugins may need a full cache flush.

Settings not saving Ensure your WordPress user has the manage_woocommerce capability. Also check that no security plugin is blocking the settings save request. Try disabling other plugins temporarily to isolate the issue.

General troubleshooting steps:

  1. Confirm WooCommerce is updated to at least version 6.0.
  2. Switch temporarily to the Storefront theme to rule out theme conflicts.
  3. Deactivate all other plugins and test with only WooCommerce and Bundle Builder active.
  4. Clear all caches: page cache, object cache, browser cache, and any CDN cache.
  5. Check the browser console for JavaScript errors.
  6. Enable WP_DEBUG in wp-config.php and check wp-content/debug.log for PHP errors.